أمريكا
تخسر حرب المعلومات في العراق
بقلم
: سكوت جونسون
مجلة
نيوزويك
- إصدار 15/1/2007
We're
Losing the Infowar
Insurgents using simple cell-phone cameras, laptop editing programs and the
Web are beating the United States in the fierce battle
for Iraqi public opinion.
By Scott Johnson
Newsweek
Jan. 15, 2007
issue - For nearly four years,
U.S.
military officials have briefed the
Baghdad
press corps from behind an imposing wooden podium. No longer. Last week
U.S.
military spokesman Maj. Gen. William Caldwell relaxed
with reporters around a "media roundtable." He
replaced the cumbersome headset once used for Arabic
translations with a discreet earpiece. He cut short his
opening statement, allowing for more back-and-forth
banter. Yet even as
Iraq
emerged from the deadliest month in 2006 for American soldiers,
Caldwell
maintained the relentlessly upbeat patter that has come to characterize the
briefings. "The key difference you're going to see
in 2007," he said proudly, "is this is truly
the year of transition and adaptation."
Another year, another message. In the
United States
this week, President George W. Bush's speech laying out
his new strategy for
Iraq
will be scrutinized for its specifics—the numbers of an anticipated troop
surge, the money for reconstruction and jobs programs.
But at least as critical to success may be whether Bush
is convincing. A draft report recently produced by the
Baghdad
embassy's director of strategic communications Ginger
Cruz and obtained by NEWSWEEK makes the stakes clear:
"Without popular support from
US
population, there is the risk that troops will be pulled
back ... Thus there is a vital need to save popular
support via message." Under the heading DOMESTIC
MESSAGES, Cruz goes on to recommend 16 themes to
reinforce with the American public, several of which
Bush is likely to hit: "vitally important we
succeed"; "actively working on new
approaches"; "there are no quick or easy
answers."
What's even more telling is that the IRAQI MESSAGES—the very next
section—are still "TBD," to be determined.
Indeed, the document so much as admits that despite
spending hundreds of millions of dollars, the
United States
has lost the battle for Iraqi public opinion:
"Insurgents, sectarian elements, and others are
taking control of the message at the public level."
Videos of
U.S.
soldiers being shot and blown up, and of the bloody work
of sectarian death squads, are now pervasive. The images
inspire new recruits and intimidate those who might
stand against them. "Inadequate message control in
Iraq
," the draft warns, "is feeding the escalating
cycle of violence." (A U.S. Embassy spokesperson
claims the document reflects Cruz's personal views, not
official policy.)
Sunni insurgents in particular have become expert at using technology to
underscore—some would say exaggerate—their
effectiveness. "The sophistication of the way the
enemy is using the news media is huge," Lt. Gen.
Peter Chiarelli, the former commander of
U.S.
forces in
Iraq
, told NEWSWEEK just before he returned to the
United States
. Most large-scale attacks on
U.S.
forces are now filmed, often from multiple camera angles,
and with high-resolution cameras. The footage is slickly
edited into dramatic narratives: quick-cut images of
Humvees exploding or
U.S.
soldiers being felled by snipers are set to inspiring
religious soundtracks or chanting, which lends them a
triumphal feel. In some cases,
U.S.
officials believe, insurgents attack American forces
primarily to generate fresh footage.
Another year, another message. In the
United States
this week, President George W. Bush's speech laying out
his new strategy for
Iraq
will be scrutinized for its specifics—the numbers of an anticipated troop
surge, the money for reconstruction and jobs programs.
But at least as critical to success may be whether Bush
is convincing. A draft report recently produced by the
Baghdad
embassy's director of strategic communications Ginger
Cruz and obtained by NEWSWEEK makes the stakes clear:
"Without popular support from
US
population, there is the risk that troops will be pulled
back ... Thus there is a vital need to save popular
support via message." Under the heading DOMESTIC
MESSAGES, Cruz goes on to recommend 16 themes to
reinforce with the American public, several of which
Bush is likely to hit: "vitally important we
succeed"; "actively working on new
approaches"; "there are no quick or easy
answers."
What's even more telling is that the IRAQI MESSAGES—the very next
section—are still "TBD," to be determined.
Indeed, the document so much as admits that despite
spending hundreds of millions of dollars, the
United States
has lost the battle for Iraqi public opinion:
"Insurgents, sectarian elements, and others are
taking control of the message at the public level."
Videos of
U.S.
soldiers being shot and blown up, and of the bloody work
of sectarian death squads, are now pervasive. The images
inspire new recruits and intimidate those who might
stand against them. "Inadequate message control in
Iraq
," the draft warns, "is feeding the escalating cycle of
violence." (A U.S. Embassy spokesperson claims the
document reflects Cruz's personal views, not official
policy.)
Sunni insurgents in particular have become expert at using technology to
underscore—some would say exaggerate—their
effectiveness. "The sophistication of the way the
enemy is using the news media is huge," Lt. Gen.
Peter Chiarelli, the former commander of
U.S.
forces in
Iraq
, told NEWSWEEK just before he returned to the
United States
. Most large-scale attacks on
U.S.
forces are now filmed, often from multiple camera angles,
and with high-resolution cameras. The footage is slickly
edited into dramatic narratives: quick-cut images of
Humvees exploding or
U.S.
soldiers being felled by snipers are set to inspiring
religious soundtracks or chanting, which lends them a
triumphal feel. In some cases,
U.S.
officials believe, insurgents attack American forces
primarily to generate fresh footage.
What the insurgents understand better than the Americans is how Iraqis
consume information. Tapes of beheadings are stored on
cell phones along with baby pictures and wedding videos.
Popular Arab satellite channels like Al-Jazeera and
Al-Arabiya air far more graphic images than are
typically seen on U.S. TV—leaving the impression, say
U.S. military officials, that America is on the run. At
the extreme is the Zawra channel, run by former Sunni
parliamentarian Mishan Jibouri, who fled to
Syria
last year after being accused of corruption. (Jibouri
says he's being persecuted for political reasons, and
can return to
Iraq
whenever he wants.) Since November the channel has been
spewing out an unending series of videos showing
American soldiers being killed in sniper and IED
attacks. The clips are accompanied by commentary, often
in English, admonishing Iraqis to "focus your
utmost rage against the occupation." Among Sunnis
and even some Shiites, Zawra has become one of the most
popular stations in
Iraq
. "I get e-mails from girls in their 20s from Arab
countries; some of them are very wealthy," Jibouri
boasts. "Some offer to work for free, some offer
money."
The
U.S.
military's response, on the other hand, usually sticks to
traditional channels like press releases. These can take
hours to prepare and are often outdated by the time
they're issued. Lt. Col. Barry Johnson, director of the
military's press operations in
Baghdad
until this past September, complains that all military-related information
has to be processed upward through a laborious and
bureaucratic chain of command. "The military wants
to control the environment around it, but as we try to
[do so], it only slows us down further," he says.
"All too often, the easiest decision we made was
just not to talk about [the story] at all, and then you
absolutely lose your ability to frame what's going
on."
What the insurgents understand better than the Americans is how Iraqis
consume information. Tapes of beheadings are stored on
cell phones along with baby pictures and wedding videos.
Popular Arab satellite channels like Al-Jazeera and
Al-Arabiya air far more graphic images than are
typically seen on U.S. TV—leaving the impression, say
U.S. military officials, that America is on the run. At
the extreme is the Zawra channel, run by former Sunni
parliamentarian Mishan Jibouri, who fled to
Syria
last year after being accused of corruption. (Jibouri
says he's being persecuted for political reasons, and
can return to
Iraq
whenever he wants.) Since November the channel has been
spewing out an unending series of videos showing
American soldiers being killed in sniper and IED
attacks. The clips are accompanied by commentary, often
in English, admonishing Iraqis to "focus your
utmost rage against the occupation." Among Sunnis
and even some Shiites, Zawra has become one of the most
popular stations in
Iraq
. "I get e-mails from girls in their 20s from Arab
countries; some of them are very wealthy," Jibouri
boasts. "Some offer to work for free, some offer
money."
The
U.S.
military's response, on the other hand, usually sticks to
traditional channels like press releases. These can take
hours to prepare and are often outdated by the time
they're issued. Lt. Col. Barry Johnson, director of the
military's press operations in
Baghdad
until this past September, complains that all military-related information
has to be processed upward through a laborious and
bureaucratic chain of command. "The military wants
to control the environment around it, but as we try to
[do so], it only slows us down further," he says.
"All too often, the easiest decision we made was
just not to talk about [the story] at all, and then you
absolutely lose your ability to frame what's going
on."
The consequences of losing the propaganda battle are real. "One of
these videos is worth a division of tanks to those
people," says Robert Steele, a former U.S. Marine
Corps intelligence officer. Not only do the insurgent
videos draw recruits and donations, they don't give
ordinary Iraqis much incentive to cooperate with the
Americans. Videos put out by sectarian death squads,
like the one shown to NEWSWEEK by the watchdog SITE
institute in which a Sunni militiaman saws the head off
a Shiite prisoner with a five-inch knife, enrage the
targeted community. The release of the ghoulish video of
Saddam's hanging prompted thousands of Sunnis to protest
in Anbar province. Residents of Fallujah—the target of
a multimillion-dollar hearts-and-minds
campaign—renamed the city's main thoroughfare the
Street of the Martyr Saddam Hussein.
The damage goes beyond
Iraq
. Al Qaeda's media arm, As-Sahab ("The Cloud") has similarly
improved the quality and frequency of its videos; the
group, says former State Department adviser Philip
Zelikow, uses "the Internet to provide a sense of
virtual identity" now that its Afghan training
camps have largely been destroyed. The question is how
to fight back, when today's most powerful
technologies—the Web, cell phones—are better suited
to small, nimble organizations. Back in the 1930s
national leaders could almost wholly control the framing
of their messages, says Donald Shaw, a professor of
media theory at the
University
of
North Carolina
at
Chapel Hill
who has written about reforms for military public-affairs
officers. But now, "the podium has lost its
influence." For those who once stood behind it,
that message at least is very clear.
With Michael Hastings in
Baghdad
and Benjamin Sutherland in
Treviso
http://www.msnbc.msn.com/id/16497895/site/newsweek/
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